FAQ

 
How long do orders take?

All of our items are handmade & custom made to your order, we aim to post out within 5 workings days (this does not include weekends or holidays). 

During times of high demand we aim to complete and post out all orders within 10 working days. ( Mon - Fri excluding Bank Holidays)

PLEASE NOTE THAT DUE TO EXTREMELY HIGH DEMANDS ALL ORDERS PLACED FROM MAY 9th WONT BE POSTED UNTIL AFTER MAY 24th. THIS IS TO ALLOW US TO CATCH UP ON ALL OUR CURRENT ORDERS! .  

Postage.

We offer 1st class Signed for Postage as standard.

International Delivery.

We post internationally but handling and delivery time for this will vary. We send all parcels International Tracked Delivery as standard. 

Refunds.

As all items are made to order and handmade, we do not offer refunds as standard. Please contact us in the rare case you are not happy with your item and we will be happy to help you. 

Disclaimer.

Please note that as all items are handmade there will be slight variances in their appearance. Chassis covers may not always cover end to end of a length of frame but we try to keep variances in length to a few millimetres.